Refund Policy

We want you to be fully satisfied with your purchase from PureDrain Co. If you are not satisfied, you may request a return or exchange within 7 days of delivery, provided the item is unused, unopened, and in its original packaging.

To start a return, contact us at amankwahfelicia093@gmail.com with your order number. Once approved, refunds are processed to the original payment method within 5-7 business days after we receive the returned item. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective, in which case we cover return shipping and provide a full refund or replacement.